Congress Registration FAQs

Account Maintenance

I cannot log in to my ISAKOS account.

If you have forgotten your password, click here and enter your email address to have your password re-sent to you. If you have forgotten or lost access to your login email, contact the ISAKOS Office.

I tried to create an account but encountered an error that says "Your email already exists in the database." What should I do?

This error indicates that ISAKOS already has a record associated with your email address on file. Click here and enter your email address to retrieve your password and access your account.

If you wish to cancel your registration for ISAKOS 2021: Global, simply reach out to the ISAKOS Office with a written request for cancellation by October 1, 2021 for a full refund (no processing fee will apply). Please note, if you register and are not able to attend live, you will have access to all meeting content for 30 days after the meeting.

Is my Congress Registration Fee refundable?

Yes, your registration fee is fully refundable until October 1, 2021. If you wish to cancel your registration, please contact the ISAKOS Office, with your written request for cancellation by October 1, 2021 for a full refund. Please note, if you register and are not able to attend live, you will have access to all meeting content for 30 days after the meeting.

I have not received my confirmation email/registration receipt. Am I registered?

If you have not received your confirmation email after registering, please check your spam/junk folders and assure that the @isakos.com domain is whitelisted by your email server. If you still cannot find your registration confirmation, contact the ISAKOS Office.

Can I pay for registration with...

A credit card?
You may register online or on-site with a credit card. ISAKOS accepts Visa, Mastercard, American Express, and Discover Card.

A check?
You may pay for registration with a check by enclosing a check drawn in US dollars by a US bank with a completed registration form and mailing it to:

ISAKOS 2021: Global
567 Sycamore Valley Road W.
Danville, CA, USA 94526
UNITED STATES

A wire transfer?
If you wish to make a registration payment via wire transfer, please email the ISAKOS Office at register@isakos.com with a completed registration form and the subject line "ISAKOS 2021: Global Wire Transfer Request."

Cash?
Please refrain from mailing cash to the ISAKOS Office.

My credit card was declined when I tried to register online. How do I register?

If your card was declined while attempting to register online, please assure that the credit card number, security or verification code, and expiration date are valid and were input correctly. Please note that ISAKOS only accept credit card payments made with Visa, MasterCard, American Express, or Discover cards. If you still continue to experience difficulty registering online with a credit card, contact the ISAKOS Office.

Congress Faculty & Presenters

If I am a presenter or member of the faculty, is my registration fee waived?

Because the ISAKOS Congress is a biennial event and due to the large number of presenters participating in the ISAKOS Congress, presenters’ registration fees are not waived. ISAKOS does offer a discounted registration rate for faculty or presenters.

However, in consideration of the economic impact of the ongoing pandemic, ISAKOS is offering all registrants for ISAKOS 2021: Global the opportunity to select the registration payment they can best afford. Tiered pricing is available, with the suggested registration rate starting at $50. Registrants are asked to pay what they feel this program is worth, taking into account their planned participation and their personal financial situation.

Registration Rate

Suggested Registration Rates

In consideration of the economic impact of the ongoing pandemic, ISAKOS is offering all registrants for ISAKOS 2021: Global the opportunity to select the registration payment they can best afford. Tiered pricing is available, with the suggested registration rate starting at $50. Registrants are asked to pay what they feel this program is worth, taking into account their planned participation and their personal financial situation.

For those who have experienced considerable economic hardship, ISAKOS is making registration scholarships available, which could cover your cost to participate in ISAKOS 2021: Global. To be considered for a registration scholarship, please download, complete and return the request form to the ISAKOS Office.

I have not paid my ISAKOS membership dues for 2021 / My membership dues are outstanding. Can I still register for ISAKOS 2021: Global?

If you have outstanding dues at the time of registration, those dues will be collected along with the Congress registration fees. Please contact the ISAKOS Office if you wish to discontinue your membership.

I am an ISAKOS award winner/fellowship recipient. Do I have to register? At which rate?

The following people will receive waived registration to the ISAKOS Congress, and will be registered for the Congress by the ISAKOS Office:

- John J. Joyce Award finalists
- Richard B. Caspari Award finalists
- Jan I. Gillquist Scientific Research Award finalists
- Gary G. Poehling Award finalists
- Albert Trillat Young Investigator Award winner
- Achilles Orthopaedic Sports Medicine Research Award winner
- Paolo Aglietti Award winner
- Patellofemoral Research Excellence Award winner
- ISAKOS Global Traveling Fellows
- ISAKOS Global Traveling Godfather
- ISAKOS Knee Arthroplasty Fellows
- Patellofemoral Traveling Fellows
- ISAKOS Young Investigator's Scholarship recipients

Congress Events & Offerings

Can I have the contact information (phone number, email address, etc.) of this presenter/faculty member/guest/committee member?

ISAKOS is not authorized to share the contact information of our faculty, guests, members, or registrants to non-members. ISAKOS Members may access the Member Directory by logging in to their ISAKOS account and going to https://www.isakos.com/Directory/.

CME Certification

How many CME Hours can I claim for attending the Congress? What about the Pre-Courses or Sports Rehabilitation Concurrent Course?

The breakdown of Congress CME Hours can be found on the Congress Program page.

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the American Academy of Orthopaedic Surgeons and the International Society of Arthroscopy, Knee Surgery and Sports Medicine. The American Academy of Orthopaedic Surgeons is accredited by the ACCME to provide continuing medical education for physicians.

How do I claim my CME Certificate?

Immediately after the Congress, attendees will receive an email from ISAKOS with a link to an online evaluation. Once the course evaluation has been completed, an automatic link to download and print CME Certificate(s) will be provided. Attendees may log in to myCongress at any time, after completion of the evaluation to download or print certificates.

How can I obtain a Presenter Certificate?

Presenter Certificates will be available for each presentation, individually, in myCongress. Please note, only presenting authors are listed on certificates for e-posters and scientific papers.

ISAKOS Membership

How do I become an ISAKOS Member?

Applications for ISAKOS membership may be completed online at isakos.com/Membership.

I am an Associate Member of ISAKOS. When will I become an Active Member?

Associate Members are eligible to become Active Members after they have obtained a completed sponsorship request and attended one ISAKOS Congress (ISAKOS 2021: Global included).

Associate Members eligible for Active membership will be reviewed by the Membership Committee at the next Membership Committee meeting.

Congress Menu

Congress Registration FAQs

Account Maintenance

I cannot log in to my ISAKOS account.

I tried to create an account but encountered an error that says "Your email already exists in the database." What should I do?